Customer Support


The HCA Employee Portal provides a great way for employees to access the information and services they need. But sometimes, there are questions that arise which require professional assistance. That’s where Hcahranswers Customer Support comes in!

HCAhranswers Customer Support is available 24/7 to assist employees with any questions or concerns related to the HCA Employee Portal. The team of helpful customer service agents is dedicated to providing prompt and courteous assistance on portal-related topics.

Not only do the Hcahranswers Customer Support agents provide assistance with questions you may have about the portal, but they can also help you troubleshoot any technical issues you might be experiencing. They can guide you through the process of resetting your password, updating your profile information, and more.

HCAHRAnswers Customer Service Number

For HCAhrAnswers account issues, please call (615) 344-4357 or (800) 265-8422 (only for current employees). If you need assistance with your employment application, please call (844) 422-5627 and press Option 1.

For questions related to employment records, payroll, W2s, or benefits, our customer service representatives can be reached at (844) 472-6797. If you need assistance with BConnected HCA, please call (800) 566-4114. For technical questions on an application to HCA or an HCA Affiliate, please call (844) 422-5627.

If you require verification of employment for former or current HCA employees, please call (615) 242-8246. For former employees and beneficiaries, we have dedicated phone numbers for specific inquiries. For COBRA administration, please call (877) 202-6272. For flexible spending accounts with Wage Works, please call (877) 888-3539. For the Time Away From Work Program with Sedgwick, please call (855) 858-7557. For the Employee Stock Purchase Plan with Merrill Lynch, please call (855) 422-7862. For Retirement Clearinghouse (Rollovers), please call (866) 340-3252.

For wellness resources, Form 1095, and other tax forms (W2, W4), you can reach us at HCAhrAnswers by calling (844) 472-6797. For additional information and resources for retirees/benefits providers, our customer service team is here to assist you.

Contacting HCAhrAnswers Toll-free Phone Number

To reach out to HCAhrAnswers customer service, dial their toll-free phone number 844-HR-ANSWR (844-472-6797). When connected, the automated system will provide you with options such as Time Away From Work (Sedgewick) for absence or leave reporting, BConnected for benefits inquiries, or other options.

A customer service representative may ask for your date of birth or the last four digits of your Social Security number to verify your identity before offering assistance. Please note that all calls are monitored and recorded for quality assurance and training purposes.

The representative will create an individual case and provide you with the appropriate help, such as answering your questions, processing required action, or researching your request and responding via email. You can check the status of your case using the HCAhrAnswers Web Portal or call back later to track it.

If you need any further assistance, don’t hesitate to contact customer service. They are always ready to help you!